Video Lecture — Lecture 6.1
Introduction
This lecture introduces you to one branch of methods we can use to gather feedback — so-called expert reviews & formal (aka analytical/non-empirical) evaluations. The associated exploration makes use of imagery and reviews in detail Jakob Nielsen's Heuristic Evaluation, which represents one of the most popular expert review methods in Usability Engineering.
Topics
- Expert Reviews & Formal Evaluations
- Examples of Expert Reviews & Formal Evaluations
- Heuristic Evaluation
- Nielsen’s 10 Heuristics and 5 Severity Ratings
- Basic Steps of a Heuristic Evaluation
- An example of a minor usability problem (severity=1)
- An example of a usability catastrophe (severity=4)
- Advantages and Limitations of the Heuristic Evaluation